Your reputation decides who gets the call
People compare stars, recent reviews, and owner replies before they tap “Call.” We make your Google Business Profile clean, grow real 5★ reviews, and write professional replies that build trust.
No contracts • Transparent pricing • Trackable results
Why reputation matters for NJ small businesses
Most customers choose between two or three local options. They look at three signals: star rating, how recent the reviews are, and how the owner replies. If your rating is lower or your last review was months ago, you lose the call—no matter how good your service is.
Your Google Business Profile (GBP) now acts like a mini-homepage on Maps. A strong rating, clear services, useful photos, and correct categories increase taps on “Call” and “Directions.” That’s the core of local growth.
Visibility
Clean GBP + steady reviews = more map impressions.
Trust
Higher average + recent comments feel safer.
Conversion
Better reputation → more calls and bookings.
What “good” looks like in New Jersey
- Rating: Aim for 4.7★+ in competitive niches (dentists, med spas, contractors, restaurants).
- Velocity: 1–3 new reviews per week (seasonality okay).
- Freshness: Last 10 reviews inside 60–90 days.
- Replies: Respond to 100% within 24–48 hours—calm, helpful, human.
- GBP hygiene: Correct primary category, services filled, UTM links on buttons, 8–15 good photos.
- NAP consistency: Same Name/Address/Phone across major NJ directories (Google, Apple, Yelp, Bing, BBB, chambers).
How we help (simple, trackable system)
- Audit: Rating, velocity, GBP categories, photos, and top three rivals in your city/county.
- Review prompts: SMS/email with timing rules + QR cards at checkout. No spam—only genuine requests.
- GBP cleanup: Categories, services, UTM links, posts, and Q&A polish.
- Replies & policy: Reply templates for praise/complaints. Flag policy-violating reviews the right way.
- Monitoring: Alerts for new reviews and Q&A. Same-day response goal.
- Tracking: UTMs + call tracking to see which channel drives reviews and leads.
The Review Flywheel (tech made simple)
Great service → polite prompt → public review → more trust → more customers → cycle repeats. We help automate this loop.
Your first 90 days
Audit + GBP cleanup + prompts live. Baseline set against top rivals.
Steady review flow starts. Reply templates in use. Early lift in taps and calls.
Rating stabilizes near 4.7★+, more map impressions, consistent calls. NAP fixes complete.
Let’s lift your rating the right way
Free mini-audit. No contracts. Clear results.